Senoya we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and disclose your personal information.when you visit or make a purchase from senoya.com.

1. Information We Collect

A. Information You Provide Directly (Personal Information)

This includes information you actively provide when interacting with the Site:

• • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.

• • Account Information: If you create an account, we collect your username, password, and preferences.

• Communication Data: Information you provide when you contact us via email, chat, or contact forms.

B. Information Collected Automatically (Usage Data)

When you browse the Site, we automatically collect certain information about your device and web activity:

• • Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• • Browsing Information: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect this data using technologies such as:

• • Cookies: Small data files placed on your device.

• • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes:

• • Fulfilling Orders (Contractual Obligation): To process your transactions, ship your products to you, provide invoices/order confirmations, and communicate with you about your order.

• • Communication: To screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services (marketing).

• • Site Improvement (Legitimate Interest): To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

• Customer Support: To respond to your requests and inquiries.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• • Service Providers: We use third-party platforms and service providers to power our online store, process payments, and manage shipping .

• • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

• • Access the personal information we hold about you.

• • Correct inaccurate personal information we hold about you.

• • Request deletion of your personal information.

• • Object to our processing of your personal data.

To exercise these rights, please contact us using the contact details provided below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date of the last update will be listed at the top of the policy.